I just got off the phone with Bruce Pendleton letting him know what an outstanding job you and John did! It's no doubt that with Pendleton Safes, the customer definitely comes first. This was by far the best customer service (and product) that I've experienced in a very long time. Your attention to detail and fast response was greatly appreciated. I was blown away when I found out that you were sending someone to my house to fix the damage that happened during shipping. My jaw dropped when John told me that he was the person that built my new Bishop (model) safe. It just doesn't get any better than that. I would highly recommend a Pendleton Safe to anyone in the market. I'm also proud that it is made in the USA.